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Terms of use

The rules for using Heading To, in plain English. The main one: we help you get ready, but your airline and your device's label have the final say.

Last updated 11 November 2026

The short version

  • Heading To is free general information, not advice for your trip or your device.
  • You're responsible for your own choices. Check every detail yourself before you rely on it.
  • Airlines change their rules, so check with your airline before you fly.
  • Read the label on your charger or device before you plug it in overseas.
  • Amazon sells the products, so check the price and details there before you buy.
  • Your rights under the Australian Consumer Law stay with you, whatever these terms say.

Check it yourself

What you buy, pack and take on a plane is your decision, and you're responsible for it. Use Heading To as a starting point, then check the details that matter yourself. That means the airline for its rules, the seller for the price and the product, and the label on your device for the voltage it takes.

We don't know your trip, your airline, your ticket or your devices, so nothing on this site is a promise that something will work for you.

Rules, products and prices can change after we check them. Each travel guide and plug page shows the date we last checked it, so look at that date first. For anything to do with safety, such as batteries or voltage, check the label, the maker or your airline.

Who runs Heading To

Heading To is a small, independent website at headingto.com.au. In these terms, "we", "us" and "our" mean Heading To, and "you" means anyone who uses the site.

Using this site

By using headingto.com.au, you agree to these terms. If you don't agree, please don't use the site.

You can read Heading To for free, and you don't need an account. Please don't harm the site or get in the way of other readers. That includes trying to break in, overload it or copy it with automated tools.

We may change, move or remove any page, or the Plug Finder, at any time. We may also close the site.

General information only

Everything on Heading To is general information about travel gear and the rules for flying. We write for travellers in general, so parts of it may not suit your trip, your bags or your devices. We can't see any of those, and we don't know your plans.

We don't test products. We read each product's listing and its maker's details, and then we say who we think it suits. Our picks and any ratings out of 5 are our own opinion. They aren't Amazon's customer ratings. A "Best overall" pick means the best of the three products on that page, not the best product on sale.

Words like "lightest" or "cheapest" also compare only the products on that page. Sizes, weights and other figures come from the product listing or its maker. We pass them on in good faith, but we can't check every one.

Travel guides and airline rules

Our travel guides sum up what airlines and safety authorities, such as CASA, say about things like power banks and carry-on bags. Each page links to its sources and shows the date we last checked them.

We aren't an airline, and we aren't linked to any airline or authority. Airlines change their rules, sometimes without notice, and a rule can differ by route, fare or aircraft. Our summary may also leave out details that matter for your flight.

So before you fly, check the rules with your airline. If an airline, airport or security officer tells you something different from our pages, follow what they say. If you get it wrong, an item can be taken from you at security.

Our travel guides don't cover visas, customs, quarantine or safety in other countries. For those, check the Australian Government's Smartraveller site and the rules of the country you're visiting.

Plugs and voltage

The Plug Finder and our country pages show each country's plug types and voltage. We take this data from WorldStandards and show the date we checked it. It gives a general picture of a country, so a hotel or an older building may still have a different socket.

An adaptor changes the shape of the plug, but it doesn't change the voltage. Before you plug anything in overseas, read the label on your charger or device. It tells you which voltages it can take. If you aren't sure, ask the maker.

We don't give electrical safety advice, and we never say a device is safe to use in a country. That depends on your device, your adaptor and the socket in front of you.

Buying products

We don't make or sell anything. Our "Check price" buttons take you to Amazon Australia, and you buy from Amazon or from a seller on Amazon. Their terms cover the sale and any returns. Any warranty comes from the seller or the maker, not from us.

Prices and products on Amazon change often, and a product can change after we write about it. So check the current price, size, weight and other details on Amazon before you buy. If a product you buy has a problem, the Australian Consumer Law may give you rights against the seller or the maker.

Product photos come from Amazon or the seller. The item you get may look a little different, so check the listing.

The other pictures on Heading To, like the banner at the top of a page and the picture on the homepage, are made for the site, some with AI image tools. They're there to set the scene. They don't show the products we recommend or any real brand, and the people and places in them aren't real. Only the product photos beside each pick show the actual product.

Affiliate links

Our "Check price" buttons are affiliate links. As an Amazon Associate we earn from qualifying purchases. This costs you nothing extra, and no brand pays us to pick its product. The affiliate disclosure has the details.

Our content

The writing, picks, plug pages and design on Heading To belong to us. You're welcome to share a link to any page. You can quote a few lines if you name Heading To and link to the page. Please ask us first before you copy or republish more of our articles or data.

Product names, brand names, airline names and logos belong to their owners. We use them only to say which product or rule we mean. Using them here doesn't mean any brand, airline or Amazon backs Heading To. Product photos belong to Amazon, the seller or the maker.

If you think something on Heading To uses your work without permission, please email us at [email protected]. Tell us which page it's on and what the work is, and we'll look at it quickly.

Links to other sites

We link to Amazon Australia, to airlines, to CASA and to other sources that back up what we say. We don't control those sites, and we aren't responsible for what they say or do. Their own terms and privacy policies apply once you leave Heading To.

Liability

We offer Heading To for free and as it is. We check our facts with care and fix mistakes when we find them. Even so, we can't promise that the site will always work, or that every detail on it is right and up to date.

As far as the law allows, we aren't liable for loss or harm that comes from using Heading To. Here are some examples. An airline won't let your bag on board, or security takes an item from you. An adaptor doesn't fit, or a device fails overseas.

The same goes for loss from relying on a page without checking it first, or from a site we link to. The seller and the maker stay responsible for their products.

The Australian Consumer Law gives you guarantees and other rights that no business can take away. Nothing in these terms excludes, limits or changes those rights. Nothing here limits any liability that the law says we can't limit. If you live somewhere else, your own consumer laws protect you in the same way.

Governing law

The laws of Queensland, Australia, apply to these terms. The courts of Queensland can hear a dispute about these terms or the site.

You don't have to go to Queensland to bring a claim, though. Wherever you live in Australia, you keep every right that Australian law gives you, and you can take a claim to a court or tribunal in your own state or territory.

The rest of these terms

If a court decides that part of these terms can't apply, the rest still applies. If we don't act on a breach of these terms straight away, we can still act on it later.

Changes to these terms

We may update these terms from time to time. When we do, we'll post the new version here and change the date at the top. A change applies from that date on. The old terms still cover anything that happened before that date.

Contact

If you have a question about these terms, or you find a mistake on the site, email us at [email protected]. Our privacy policy explains how we handle personal information.